Frequently Asked Questions

Have a question about LIFE Conference? We've got you covered!

Below are a range of answers across our programme. If we haven't answered your question below, get in touch and we'll get an answer back to you as soon as possible.

Key Details

Where and when will LIFE Conference 2019 be held?

LIFE Conference 2019 will be held from the 23rd - 26th April at our new LIFE Central Campus; 25 Normanby Rd, Mt Eden, Auckland

When will the conference begin and end?

LIFE Conference 2019 will begin on Tuesday night (23rd April) at approximately 7pm and will finish on Friday night (26th April) at approximately 8pm. The programme outline can be viewed programme.

We would like to stay and attend Church on Sunday. What services are available and where will they be held?

Each of our campuses will each have two morning services and 1 evening service on Sunday April 28 at 9am and 11am and then 6pm. For locations, check out our website

Master Classes

Where will the Master Classes be located?

All Master Classes will be held either on site at LIFE Conference venue or up at Auckland Grammar which is behind LIFE Central and is accessible by a pathway off Barnett Cres or off Clive Road. There will be maps available onsite to let you know where your Master Class is.

What time does the Master Class go from and until?

There will be two Master Class sessions on Wednesday and Thursday afternoons after lunch from 1.15pm 2pm and 2.15pm - 3pm. For further details, please check the programme.

What are each of the Master Classes about?

Our LIFE Conference Master Classes reflect the four focuses of LIFE – Church, Community, Business and Kingdom.

Church Master Classes will have the option of attending particular sessions of interest to them, rather than staying in one stream. These sessions will cover a wide range of topics, including Ministry Development, Leadership Development and Personal Development, as well as devoted sessions to marketing, film and television, kids, youth & young adults, creative & technical areas, plus more topics to be announced soon.

Our Community Master Class provides the opportunity to dig deep into the issues affecting our communities, and what we can do to effectively meet people with solution and compassion.

Our Business Master Class provides practical input, relevant teaching and a broad range of experience to draw from, creating an environment to propel you forward in your calling to the marketplace.

Our Kingdom Master Classes are tailor-made for Senior Pastors and crafted to provide insightful and relevant teaching for the unique world of church ministry. It will be an opportunity for senior leaders to connect and be refreshed.

Can I change the Master Class option I have already chosen?

You can change your Master Class preference through the link that was emailed to you in your registration confirmation. You also have the option of attending multiple different Master Class streams during LIFE Conference.


What does the registration fee cover?

The registration fee covers your admission to all 3 days of the conference. It also includes access the conference breakout sessions. It does not include meals, transportation, or Accommodation. You may also want to bring additional funds to purchase LIFE Conference 2019 merchandise and resources that will be available for the duration of the conference.

Can registrations be cancelled or transferred?

If you are no longer able to make it to LIFE Conference, you have the option to transfer it to another person to attend in your place [following 5 April, a $15 admin fee will apply]; alternatively, you can cancel your registration and receive a partial refund. Please see our TCs for the full refund policy. Registrations bought at our Conference Only price break are non-refundable.

Do I have to register now, or can I do it at the door?

Although there may be an opportunity to register at the door, we encourage you to register as soon as possible so that we can plan accordingly for your experience. In the very likely event that LIFE Conference 2019 sells out, we cannot guarantee availability at the door.

How do I request group seating for my group?

Group seating is limited. To request possible group seating email This email address is being protected from spambots. You need JavaScript enabled to view it.

Are there day or session passes available?

Day and individual session passes will not be available this year. We recommend that you reserve your place now by registering in full for the conference.

Are there night passes available?

Unfortunately, as we have sold LIFE Conference 2019 to capacity, there will be no night tickets available for purchase. We recommend that you reserve your place now by registering in full for the conference.

When will I receive my ticket / how will I receive my conference pass?

Electronic tickets will be emailed out the week prior to LIFE Conference. Bring this with you to Conference on a smart phone or printed out; upon arrival we will scan it and provide you with your conference pass. Registration arrivals will be open from 4pm on Tuesday 23rd April.

Can my conference pass get posted to me prior to conference?

All registration packs will be available to collect from LIFE Conference Registration Arrivals which will be open from 4pm on Tuesday 23rd and again on Wednesday 24 from 9am.

Can I register my child’s friends on the Family Pass?

The terms and conditions of the family pass state all individuals on a family pass must be from the same immediate family and children must be 10 years old or under to be able to attend the Kids Conference. You may register your child’s friend on an individual Kids registration.

Transport & Parking

Where can I park during conference?

There are a range of locations to park at throughout conference including street parking and paid car parks. Further information regarding parking will be announced soon.

What public transport is available in close proximity to conference?

Our central location in Auckland City means there are a lot of public transport options available. We recommend using Auckland Transport's Journey Planner tool to help explore options for getting to and from site.

Will there be a shuttle running to and from the city hotels?

We will have one shuttle picking up and dropping off from one central location in the city. Whether you are booked at the Sky City Grand Hotel you can catch the shuttle from here for a small fee. Shuttle bookings will be available shortly.


What are some accommodation options available close to the conference venue?

We have partnered with Fortis Travel to help you with alll your accommodation needs. You can email This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance in locating the right hotel for you.

Auckland City Hotel
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1 Standard Room – NZD$126.5 per night
1 Studio Room – NZD$140 per night
Breakfast at $25 per person

Waldorf St Martins
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1 Bedroom Apartment – NZD$165.00 per night
2 Bedroom Apartment – NZD$185.00 per night

King Room or Twin – NZD$205.00 per night
Cancellations: 48 hours prior to arrival

Quest Ponsonby
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Studio Room – NZD$165.00 per night
One Bedroom Apartment – NZD$195.00 per night
Cancellations: 48 hours prior to arrival

Quest Newmarket
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Studio Room – NZD$230.00 per night
Cancellations: 48 hours prior to arrival

Please Note: A service fee of $17.25 per person will apply to each booking. All of the rates are subject to availability at the time of request.

Delegate Experience

What is there to do between sessions?

During the lunch and dinner breaks, we will have food vendors on site; The Local, a space to hangout, will be available to chill out in.

What food and drink options are available during conference?

LIFE Conference has its own selection of food vendors and coffee carts available in The Local during all breaks to save you time going offsite when you're hungry or need a caffeine fix.

Where can I purchase session recordings?

All of our sessions will be recorded and our main sessions will be videoed. You can purchase these on a USB stick or as downloads only. You can pre-purchase these from the info desk  from our online store during and following LIFE Conference.

Adventure Kids Conference

Where will Adventure Kids Conference be held?

Kids Conference (ages 1-10) will be held on site at LIFE Conference. Look out for the big lit sign saying "Adventure Kids"

Will there be a parents lounge available?

All our conference sessions are parent-friendly. That's why we have a designated lounge specifically for mums (or dads) with bubs under 12 months of age. A live video link and baby-friendly facilities means that parents can participate in the sessions while looking after baby's needs.

Where do I check in my children for the Adventure Kids Conference?

Our Kids Conference check in is off the main foyer and will be open from 4pm on Tuesday and then from 9am on Wed-Fri. Look out for the big lit sign saying "Adventure Kids"

Will there be food provided for my children?

Lunch and dinner are not provided in the Adventure Kids Conference programme. We encourage that all children come with a packed lunch and water bottle each day.

What will be involved for the different age groups?

Our Adventure Kids Programme includes a wide range of activities, games, praise and worship and speaking, along with free time play in our new Adventure Kids facilities.

Epic Conference

Where will Epic Conference be held?

Epic Conference will be held at 95 Mt Eden Road, Mt Eden. It is only a short, distance from our LIFE Central venue.

Where do I check in my children for Epic Conference?

Upon first arrival, you will need to collect your Epic Conference registration at LIFE Central. 

We require all Epic Conference delegates (those between 18 years old) to be checked in by a parent or guardian both in the morning and afternoon. A parent or caregiver must also check them out of the conference each afternoon and evening. This can be done either at our Epic Conference venue (95 Mt Eden Road) or at our LIFE Conference venue (LIFE Central).

Morning check in: 10am - 10:30am
Afternoon check out: 3pm - 3:30pm
Evening check in: 5:30pm - 6pm
Evening check out: 8pm - 8:30pm

We require parent/caregiver emergency contacts for all Epic Conference delegate registrations. It is the parent/caregiver's responsibility to organise transport to and from conference each day, as well we check in and check out in the breaks mentioned above.

Will there be food provided?

Food is not included in the registration price, however it will be available to purchase onsite LIFE Central at one of our vendors, as well as snacks available to purchase at our Epic Conference kiosk. Alternatively, youth delegates can bring packed lunch with them each day.

What can we expect at Epic Conference?

Our Epic Conference programme will consist of multiple sessions involving praise and worship, relevant and entertaining speakers, special items and tribe challenges. All sessions will be held at our Epic Conference venue, with our Epic team (including security) to ensure a safe and enjoyable environment throughout the conference.

We may have opportunities throughout our services that allow young people to respond to various altar calls and prayer needs. As a team, we are not trained or qualified counsellors, and recommend if there are ongoing life controlling issues that they are passed into the care of a professional counsellor. 

Phone: +64 9 3064225
Conference phone hours: 9am - 4pm Mon-Fri
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